TQPro · Inbound Group Management
The passenger list is in email. Hotel confirmations sit in another inbox. The rooming list lives in Excel. Activity tickets are tracked on WhatsApp. Transport details are on a sticky note.
One operational hub for every inbound group — from the first enquiry to the final invoice.
Your main dashboard shows all active inbound groups as compact visual cards — partner agency, arrival date, pax count, nights, and current status. Filter by partner, date, or status. Spot which groups need attention before anyone has to ask.
The consolidated schedule shows every event across all your active groups — hotel check-ins, activity departures, transport pickups — grouped by date and tagged with a colour-coded readiness status. Walk into the office and know exactly what your team needs to chase today.
TQPro tracks the full journey of every inbound group — from the first call with your overseas partner to the final invoice. Your entire team — operations, reservations, finance — sees the same live status at every stage.
Your Frankfurt partner emails a list of 38 passengers in Excel. You upload it. Done — no retyping passport numbers. One click runs a bulk visa requirement check against UAE entry rules. Passengers who need visas are flagged immediately. Track each application from Documents Pending through to Approved.
| Passenger | Nationality | Passport | Visa Status |
|---|---|---|---|
Schmidt, Klaus | 🇩🇪 GERMAN | C40XP819 | Not Required |
Al-Rashidi, Omar | 🇰🇼 KUWAITI | K11AB234 | Not Required |
Patel, Priya | 🇮🇳 INDIAN | P77MN902 | Required |
Chen, Wei | 🇨🇳 CHINESE | E55QR123 | Online Visa |
Moreau, Claire | 🇫🇷 FRENCH | F22LK445 | Not Required |
Every service element — from the hotel confirmation number to the activity guide's name to the bus driver's phone — tracked in one place, feeding directly into the schedule view and financial summary.
Visual rooming board for each hotel. Unassigned passengers are flagged prominently so no one is left out. When the group moves from Hotel A to Hotel B, copy the entire room structure and assignments with one click — no starting from scratch.
Every cost and price line item in one table — hotels, activities, transport — with margin calculated automatically. Before you send the quote to your partner in Frankfurt, you can see that your margin on the Abu Dhabi hotel is only 8% while activities are at 30%. You know exactly where to negotiate.
| Item | Cost | Price | Margin |
|---|---|---|---|
JW Marriott Dubai Accommodation · 3 nights | 22,040 | 28,500 | 29% |
Yas Rotana Abu Dhabi Accommodation · 3 nights | 15,960 | 17,300 | 8% |
Desert Safari & BBQ Activity · 38 pax | 5,320 | 7,600 | 43% |
Dubai Frame Activity · 38 pax | 1,710 | 2,280 | 33% |
DXB Transfers Transport · 4 trips | 3,200 | 4,000 | 25% |
| Aspect | ❌ Traditional | ✓ TQPro |
|---|---|---|
| Passenger lists | Excel files emailed back and forth | Imported once, always current, shared by all |
| Hotel confirmations | Tracked in scattered email threads | Status badges updated in real time |
| Rooming lists | Manual Excel, error-prone, hotel by hotel | Visual board, one-click copy between hotels |
| Ticket procurement | WhatsApp messages and sticky notes | Tracked per activity, assigned from inventory |
| Schedule overview | Assembled manually each morning | Always-on cross-group schedule with alerts |
| Financial summary | Separate cost spreadsheet per group | Live margin calculation on every line item |
| Visa tracking | Manual lookup per nationality | Bulk check with one click, status per passenger |
| Quoting | Custom Excel per group, manually totalled | Itemised quote from live data, export-ready |